Here are some common questions about Khet2Kitchen Organics, our products, and our services.
1. What products do you offer?
We offer premium natural food products including cold-pressed oils, A2 ghee, desi khand, and other farm-sourced essentials. All products are carefully sourced to ensure purity, quality, and affordability.
2. Are your products 100% natural?
Yes. Our products are minimally processed and free from harmful chemicals, preservatives, and artificial additives.
3. Where do you source your products from?
We source directly from trusted farmers to maintain authenticity, freshness, and fair pricing.
4. How long does delivery take?
Orders are processed within 1–3 business days. Delivery typically takes:
Metro Cities: 2–5 business days
Other Cities & Towns: 3–7 business days
Remote Areas: 5–10 business days
Delivery times may vary depending on location and courier conditions.
5. How can I track my order?
Once your order is shipped, you will receive a tracking ID via SMS or email. You can use it to track your shipment status.
6. Do you offer Cash on Delivery (COD)?
No, Cash on Delivery is not available. But you can pay via UPI or any online mode.
7. What is your return policy?
Due to the perishable nature of our products, returns are generally not accepted. However, if you receive a damaged or incorrect product, please contact us within 24 hours of delivery with photos, and we will assist you promptly.
8. How should I store your products?
Store oils and ghee in a cool, dry place away from direct sunlight. Always keep containers tightly closed after use to maintain freshness.
9. How can I contact customer support?
If you have any questions or concerns, please contact us at:
