Khet2Kitchen Organics (“we”, “our”, “us”) is committed to delivering your orders safely and on time. We have partnered with Shipmozo to ensure reliable and efficient shipping services across India.
Order Processing Time
• All orders are processed within 1–3 business days after payment confirmation.
• Orders are not shipped or delivered on Sundays or public holidays.
• During high order volumes, processing may take slightly longer. If there is a significant delay, we will notify you via email or phone.
Estimated Delivery Time
Metro Cities: 2–5 business days
Other Cities & Towns: 3–7 business days
Remote Areas: 5–10 business days
Delivery timelines are estimates and may vary due to unforeseen circumstances such as weather conditions, courier delays, or government restrictions.
Shipping Charges
Shipping charges (if applicable) will be clearly displayed at checkout before you complete your purchase.
We may offer free shipping on select products or during promotional campaigns.
Order Tracking
Once your order is shipped via Shipmozo, you will receive a tracking ID via SMS or email.
You can use this tracking ID to monitor your shipment status in real time.
Incorrect Address or Delivery Issues
Please ensure that your shipping address and contact details are accurate at the time of placing your order.
We are not responsible for delays or non-delivery resulting from incorrect or incomplete address information provided by the customer.
If your package is marked as delivered but not received, please contact us within 48 hours at:
Email: info@khet2kitchen.com
Damaged or Lost Shipments
If your order arrives damaged, please contact us within 24 hours of delivery with clear photos of the product and packaging.
We will coordinate with Shipmozo to investigate and resolve the issue promptly.
In case of confirmed loss in transit, we will offer a replacement or refund as per our Refund Policy.
International Shipping
Currently, we ship only within India. International shipping is not available at this time.
Contact Us
If you have any questions regarding our Shipping Policy, please contact us at:
